Glossary
Ticketing glossary
Clear, jargon-free definitions of the terms used in ticketing and event management.
What is a ticketing system, box office or secure wallet? We collected the most important ticketing terms in plain language to make comparing options and making decisions easier.
Ticketing system
Software to create events, sell tickets and check entry.
Read definitionBox office (door sales)
Selling tickets on site, from the same inventory as online.
Read definitionE-ticket (electronic ticket)
A QR ticket shown on a mobile device instead of paper.
Read definitionDynamic QR code
A continuously refreshing QR code that can't be screenshotted.
Read definitionTicket resale
Reselling tickets — and how controlled transfers stop the grey market.
Read definitionExercise & cultural benefits
Employer-funded benefits (ePassi, Smartum, Edenred) as a payment method.
Read definitionPresale and early bird
Selling tickets before the official on-sale, often at a reduced price.
Read definitionSeat map & reserved seating
A visual seating chart where the buyer picks their seat.
Read definitionTicket revenue settlement
Paying sales revenue to the organizer, with accounting-ready reports.
Read definitionTicket service fee
A per-ticket fee you can include in the price or charge the buyer.
Read definitionEmbedded ticket shop
A ticket shop that appears directly on your own website.
Read definitionTicket scanning & access control
Scanning tickets at the gate so only genuine tickets get in.
Read definitionReady to see it in practice?
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